We hope you are happy with your purchase! However, if you are not satisfied with your order, we offer an easy return process. Please read our return policy below for full details.
Return Timeframe
We accept returns within 30 days of the delivery date. Returns after this period are not accepted, unless the product is defective or damaged.
Eligibility for Return
- The item must be in its original, unused condition.
- All original tags and packaging must be intact.
- Items must not have been washed, worn, or altered.
- Final sale items, such as clearance items, are not eligible for return.
How to Return an Item
- Contact our customer service team at [contact email or phone number] to initiate the return process.
- Provide your order number, the item(s) you wish to return, and the reason for the return.
- We will provide you with a return authorization and the return shipping address.
- Pack the item securely in the original packaging (if possible) and ship it back to us using a tracked shipping method.
- Once we receive your returned item, we will process your refund or exchange within 7-10 business days.
Refunds
Refunds will be issued to the original payment method. Please note that shipping fees are non-refundable, and you are responsible for the return shipping cost unless the item is defective or damaged.
Exchanges
If you wish to exchange an item for a different size or color, please follow the return process and place a new order for the desired item.
Damaged or Defective Items
If you receive a damaged or defective item, please contact our customer service team within 7 days of receiving the item. We will arrange for a replacement or issue a refund, depending on your preference.
Contact Us
If you have any questions about our return policy, please contact us at [contact email or phone number]. We're here to help!